Ladbrokes privacy policy information explains how this website may handle personal data when visitors browse pages, follow links or submit information. This page is written for transparency and should be read with the Cookie Policy and Terms & Conditions.
Information We Collect
Information may be collected directly when you enter details into a form, contact support, subscribe to updates or interact with site features. This can include your name, email address, message content, preferences and any information you choose to provide.
Technical information may also be recorded automatically. Examples include IP address, browser type, device type, operating system, referring page, pages viewed, approximate location, timestamps and cookie identifiers. These records help operate the website, maintain security and understand how visitors use the content.
Data minimisation
Only information reasonably needed for a stated purpose should be collected. Do not send sensitive personal, financial or identity documents through an unsecured form unless specifically requested through an authorised channel.
How We Use Your Information
Personal information may be used to answer enquiries, administer website functions, improve navigation, measure page performance, detect misuse and meet legal duties. Where marketing messages are sent, they should be based on consent or another lawful basis recognised in the applicable jurisdiction.
- Provide requested information and support.
- Maintain website availability, performance and security.
- Prevent fraud, abuse, automated attacks and unlawful activity.
- Analyse aggregated traffic and content performance.
- Comply with legal, regulatory, tax or recordkeeping obligations.
- Establish, exercise or defend legal claims.
Data Sharing and Disclosure
Information may be shared with hosting providers, analytics services, security vendors, professional advisers and other processors that support website operation. These providers should receive only the information needed for their task and must handle it under appropriate contractual and security controls.
Data may also be disclosed where required by law, court order, regulator request or to protect users, the public, website assets or legal rights. This website contains external and affiliate links. A third-party destination applies its own privacy terms once you leave this site.
Retention and International Transfers
Records should be kept only as long as needed for the purpose collected, subject to legal, accounting, security and dispute requirements. Because service providers may operate in different countries, information can be processed outside your country of residence. Where required, recognised transfer safeguards should be used.
Your Rights
Applicable law may give you rights to access, correct, delete, restrict or receive a copy of personal data. You may also object to certain processing or withdraw consent for future activity. These rights are not absolute. A request can be limited where another law requires retention or where disclosure would affect another person’s rights.
- Request confirmation that personal data is being processed.
- Ask for inaccurate or incomplete information to be corrected.
- Request deletion where no lawful reason for retention remains.
- Object to direct marketing or withdraw marketing consent.
- Request portable data where the legal conditions apply.
- Complain to an appropriate data-protection authority.
Security and Contact
Reasonable administrative and technical measures should be used to protect information against unauthorised access, alteration, disclosure or loss. No internet transmission is completely risk-free, so visitors should use strong passwords, protect devices and avoid sharing sensitive details through public networks.
Privacy requests can be submitted through Contact Us. Include enough detail to identify the request. Identity checks may be needed before information is released or changed.
Last updated: 30 July 2026.
